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10/16/2019 5:00:57 PM
2

Cross Play Issues

When verifying accounts for cross play my steam account (which has my two active characters) displays no characters on the website. Should i still choose steam as my active character option even if it doesnt display any characters?
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#Help #BnetIssues

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  • Hi there, Thanks for reaching out. When activating Cross Save be sure that you are selecting the account (characters) that you wish to use across platforms and not the platform your are intending to play on once Cross Save is active. Make sure that you have the correct Steam account linked by navigating to Settings > Accounts & Linking.

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  • Followup. Have not done anything and my characters on pc are now gone. Still have not activated cross play.

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