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Edited by DMHGoFund: 8/5/2019 10:06:44 PM
4

Sealed, brand new game with expired code

I have recently bought Destiny Legendary Edition for the PlayStation 3 and the game came with expired redeemable codes in the box. Besides it being illegal to sell a product advertised on the very box as being the full experience, but only delivering part of it, it is totally unfair given that the game's servers are even still quite active. Out of good will from Bungie, I urge you to assist me and provide me with proper, valid codes. Please contact me privately and I will send the codes that came with my game. Thank you guys in advance.

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  • Edited by DMHGoFund: 8/5/2019 10:15:20 PM
    Hello! Unfortunately, your options are limited. Just because you bought the game new, it's really not...new. Bungie doesn't replace expired codes. [quote][b]How can players get help if their codes are missing, invalid, or have already been used?[/b] If the code was purchased from a retailer, players will need to contact their retailer for assistance with missing, invalid, or already used codes. Bungie will not replace codes that are missing, invalid, or that have already been used. [/quote] Your best bet is to try to return the product to your retailer and ask for a refund. If they won't assist, there's not much you can do except for buying the content from your console's online store.

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    1 Reply
    • There is a chance the code is still good. A friend of mine got legendary collection on PS4 with an expired code. The code still worked. Don’t know if that will always be the case but that is my experience on the matter

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    • Contact the Retailer. Bungie doesn't generate or distribute codes, therefore cannot and will not help you.

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    • 1
      All of those codes have long expired, and the fault of selling those expired codes is on the retailer, not Bungie. You would have to speak to whomever you bought the game from and download new codes directly from the Xbox Store.

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