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1/10/2019 5:37:53 PM
10
Hello, and thank you for your report. You could potentially be experiencing a connection issue. Please refer to our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]network guide[/url], [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13603]optimization guide[/url], and [url=https://www.bungie.net/en/Support/Troubleshoot?oid=13610]advanced troubleshooting[/url] for assistance on minimizing connection issues and best optimizing your connection to Destiny 2.
If the issue is not solved please let us know.
English
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Hey its been 4 full days and I have been constantly getting kicked every 15 minutes or so. Im getting tired man
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Hi thanks for your reply. I have attempted to do port forwarding and changed my NAT type from moderate to open, but I still seem to be experiencing the issue. What else should I do?
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A step you can try is to minimize everything using your home connection (except for your PC) and see if that reduces or eliminates errors at all. Do you know if you have any packet loss in your connection?
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I gave my computer a dedicated line, bypassing the router, but I still got kicked from servers after awhile. As for packet loss. I do not think so. However, are there suggestions that you can give me such that I can concretely confirm that I do not have any packet loss? Thanks
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Here's a test you can do to see if you're getting any: [quote]1. Press Windows Key + R at the same time. 2. Type "cmd" without the quotations and press enter. 3. Type "ping google.com -n 10" without quotations and press Enter. Note Packets: Lost percentage. 4. Type "ping amazon.com -n 10" without quotations and press Enter. Note Packets: Lost percentage. 5. Type "ping bungie.net -n 10" without quotations and press Enter. Note Packets: Lost percentage.[/quote]
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All 3 tests there were no packets lost Ping statistics for 104.20.28.30: Packets: Sent = 10, Received = 10, Lost = 0 (0% loss), Ping statistics for 176.32.103.205: Packets: Sent = 10, Received = 10, Lost = 0 (0% loss), Ping statistics for 74.125.130.100: Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
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Ok. By chance, do you have a mobile hotspot available to you? If you do, are you able to try logging in with that hotspot (just once as a troubleshooting step) and see if the same errors reproduce?
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Okay, I just did so and encountered the issue error code: Anteater
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Ok. That's to be expected with a mobile line, but if you didn't get the same error codes, it would be different issues. Have you tried [url=https://developers.google.com/speed/public-dns/docs/using]changing DNS settings?[/url]
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Hey. Thank you for the days of helpful support and suggestion. I really appreciate it. The issue has been resolved. Turns out it was an ISP issue and sorry to have bothered you. Keep up the great work with the game. Love everything about it so far. Thank you once again!
