Pre-ordered Destiny2: Forsaken + Annual Pass from GameStop for $70 (https://www.gamestop.com/xbox-one/games/destiny-2-forsaken-annual-pass/164110 ). Entered the Code and it provided a $70 Microsoft credit on my account. I figured that is fine as these typically just give you enough to purchase the item in the store. When going to the Microsoft store it stated the only items for sale are the legendary edition (D2 + Expansion 1+2[$59.99]) or the complete digital for $99. I figured I could get the item in the game (digital deluxe + season pass) but that item is still $79.99, which is $10 more then what the credit was given from the code. I then called Microsoft who pointed the finger at GameStop, who then pointed it at Bungie. The issue is the Bungie does not have a support line other than these forums. Has anyone else experienced this and who is responsible for this?
Hi! I think that I replied to you yesterday. Unfortunately, your issue starts and ends with GameStop. It seems like that they perhaps didn't charge you the correct amount for the Forsaken package you wanted to buy. The only other thing that you can possibly do is to contact them directly or purchase an additional $10 worth or more of account credit to cover the remaining balance. Also, since Bungie is not the retailer, they cannot assist in resolving this issue for you.