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#feedback

Edited by Kyvos: 9/27/2017 5:13:25 PM
10

Legacy Player Problem? - Unable to show Stats and Inventory on App - Looking for fix.

So i've been trying to use the Companion app for Destiny 2 to see my Stats and Inventory but nothing shows up. Always says "Oops. Something went wrong. Retry" Lots of self research done on the web with no luck. I've tried clearing the cache, deleting the app, unlinking/relinking account. Downloading the Loadouts App. Fiddling around with the Loadouts app, I get a message saying, "Error. The operation couldn't be completed. The official Bungie API responded with an error. If this persists, the API might be undergoing maintenance: "Error 1670: DestinyLegacyPlatformInaccessible. Message: It looks like this account is on a legacy platform. We're no longer able to display the information you seek." I've already imported and transferred my character from my PS3 D1 to PS4 D1 to D2. I'm guessing something in my characters code got transferred around but now it's keeping me from using the app. I'm sure i'm not the only one with this problem and it's pretty unfair for Legacy players. Any fix for this Bungie? Thanks for any feedback. ps. Sorry for the semi-long post. UPDATE: I'm not sure what happened but i'm guessing sometime in the past day or 2 there was an update. I'm able to access my characters Inventory now. Hope everything's working for everyone else as well.
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  • Edited by elightbo: 9/20/2017 1:17:43 AM
    This is a well written post that bungie should be able to use to help diagnose the issue. I'm in the exact same boat as you.

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