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Edited by RedHotTrouble: 9/15/2017 3:45:19 PM
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Promo Code Redemption Bug

It looks like code redemption in Bungie.net is broken when a user doesn't have both Xbox and PS accounts linked. When users click on Redeem, they get an error saying: "You require a linked ###Platforms.None### account in order to perform this action." They never get a popup with the ability to select a platform, which should default to their one and only account linked. Can someone in Bungie help us figure out how to get promo code redemption working? My buddy's encountering this problem when trying to redeem his Poptarts XP boost promo. And I see that other users have posted the same issue in here, but we can't find a resolution. Note that I do have both an Xbox and a PS account linked to my Bungie.net account and I get a pupop upon redemption, where I'm able to select Xbox vs PS. Hence, no error for me. So I'm assuming that users with just one Xbox or PS account linked are the ones who get the error...? See related Reddit thread here: https://www.reddit.com/r/DestinyTheGame/comments/7080bz/unable_to_redeem_promo_codesloot_on_bungie_site/?st=J7M1WXFQ&sh=0001c4e4

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