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8/7/2017 6:22:07 AM
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bikpizza
bikpizza

Always Grinding old

PS4 Crashes Every Time I Enter The Tower

My PS4 is only a year old, other social spaces are fine, but whenever I enter the tower it takes a couple minutes and then my console crashes. When i boot it back up i dont get any error codes or report options to Sony. Does anyone know what I could do to fix this?
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  • Edited by Fenix: 8/7/2017 6:31:56 AM
    Dear bikpizza, Here are a few things I suggest you do: 1. [url=https://www.bungie.net/7_Clearing-cache-on-a-console/en/Help/Article/12539]Clear Your Console Cache[/url] 2. [url=https://www.bungie.net/7_Reinstalling-Destiny-on-the-PlayStation-4/en/Help/Article/45179]Delete and Re-Install Destiny[/url] 3. [url=https://support.us.playstation.com/]Contact PlayStation Support[/url] Best of luck to you!

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    • Edited by Blump: 8/7/2017 12:45:21 PM
      Does the crash occur when you go down the stairs towards the Vanguard area? Are you playing on a PS4 Slim (possibly in Europe)? If so, this seems to be an issue with PS4 Slims. Most posts I have seen about this issue were players that purchased these consoles in Europe and always crash on the stairs in the tower. I'm not sure if there was a manufacturing issue limited to just Europe or a console update, but the issue isn't limited to just Destiny. It seems there are many games that crash at the same point in certain games. For example: [url=http://community.eu.playstation.com/t5/PS4-Support/Metro-redux-ps4-shutting-down-by-itself/m-p/24783202]Metro Redux[/url] [url=https://www.gamefaqs.com/boards/827528-until-dawn/72398779]Until Dawn[/url] [url=http://community.eu.playstation.com/t5/PS4-Support/PS4-Slim-shuts-down-in-Darksiders-2-Deathinitive/m-p/24813475]Darksiders 2[/url] [url=http://community.eu.playstation.com/t5/PS4-Support/Mortal-Kombat-XL-shuts-down-ps4/td-p/24797880#thread-replies]Mortal Kombat XL[/url] [url=http://community.eu.playstation.com/t5/PS4-Support/Brand-new-PS4-Slim-Shuts-Down-on-Injustice-2/td-p/25134570]Injustice 2[/url] Some have mentioned that [url=https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/safe-mode-on-playstation-4/]rebuilding the console database[/url] may help, but you will want to give [url=https://support.us.playstation.com]Sony support[/url] a call for additional assistance.

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