I recently purchased Destiny The Collection in disk form and entered the code for the dlc but I did not recieve the item that is supposed to boost my characters to level 40.
I checked all 3 characters inventories, and postmasters but nothing. Also I transferred characters from my 360 to my Xbox One before buying and downloading the Collection dlc.
Please help. Thank you
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Hello guardian, Only the purchasing account will receive the level 40 boost. If you are the purchasing account then please try clearing your cache and restoring your licenses. Clearing your cache: https://www.bungie.net/en/Help/Article/12539 Restoring your licenses: https://www.bungie.net/en/Help/Article/12181
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Happening to me and others too. I've done restored licenses, redownloaded several times, all other suggestions available. Nothing yet. Working on redownloading again and hoping bungie will reach out and give me one since this seems to be a widespread issue.
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Why not try and play the game rather than get a boost to level 40? Do the leveling grind like the rest of us and enjoy the game. Also, you can't access the Rise of Iron story because you need to be 320 light before you can do them. This is why you should just level up. Play the game. Enjoy it.