Hello,
Are you on the Insider preview Alpha update?
If so Bungie is aware of an issue preventing Destiny players on the Xbox One's Insider Preview Alpha Update from signing into Destiny on Xbox One.
https://twitter.com/BungieHelp/status/833216723121627136
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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