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2/17/2017 1:10:00 AM
7
My account was hacked
My account was hacked and I'm a year one player. I have over 700 hours on this game and I have played it almost every day. Someone got my account info and deleted all my characters with all my gear. I have trials adept weapons the dawning gear that I spent over $60 on and full ordimented raid gear that took a few weeks to get. So I would really appreciate if you could recover my stuff so I can continue play destiny and go on to play destiny 2
English
#Help
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Hi, Unfortunately the retrieval of deleted characters or items is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
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Forgive my cynicism, but how do we know you didn't willingly give your credentials to someone for a carry? Or, maybe you were rightly banned and trying an account recovery?
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12 RepliesEdited by Inb4ban: 2/17/2017 4:29:24 AMWe are not idiots here. I see all 26 minutes of your playtime. Try tricking a different company I guess? EDIT: saw cards. something's still fishy about that whole thing though
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[quote]My account was hacked and I'm a year one player. I have over 700 hours on this game and I have played it almost every day. Someone got my account info and deleted all my characters with all my gear.[/quote] Securing your account is your responsibility.
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Edited by Black_Widow503: 2/17/2017 3:28:24 AMHave you ever paid for an account recovery in the past for Trials?
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Hello, Unfortunately, Bungie does not restore lost or deleted items or characters for any reason. [url=https://www.bungie.net/en/Help/Article/12211]Deleted item and Character policy[/url] Please take the proper precautions to secure your account. Bungie has a article with tips on how to do so. [url=https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718]Account security article[/url]
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Change your password. Unfortunately, Bungies policy is that they will not replace deleted gear or characters.
