JavaScript is required to use Bungie.net

Help

Help us help you.
1/24/2017 3:52:36 PM
2

Believe my IP is blocked

I have been having problems lately were I can't launch any activities. I can sign in and get as far as orbit but as soon as I launch any activities I get coconut error codes. It's been like this for close to a month now. If I connect on mobile data or at a friends place I can play no problem. I sat on the phone with my internet provider last week for almost 2 hours trying to sort this out. He said the only other thing it could be is that either my IP or their firewall IP has been blocked by Bungie. Is there any way to confirm this or and other salutations I can try?
English
#Help #coconut

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by zNapSack: 1/24/2017 4:12:03 PM
    You would have been notified had your account been restricted. "Coconut" is a general networking error and is being investigated by Bungie. So that alone doesn't tell you anything you don't already know. That being you can't launch any activities. However, since it sounds like you can connect with [u]your account and login credentials[/u] as well as launch into activities using another device then the issue lies with your equipment. Possibly a configuration issue with your router, network setup or even the game installation itself. Can you connect and play other games using your equipment?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    • Hello. Since coconut is a general networking error, you may want to review the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide [/url] for additional help.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      1 Reply
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon