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11/5/2016 8:46:33 AM
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Unlink a account

Hello, I have a psn account linked to my bungie profile that I no longer use. I want to remove that linked account from my bnet profile. I have tried signing into the psn account but due to the account having no email I can't sign into it. I need bungie support to remove the account them selves. Please help. Thanks..
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#Help #unlink

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  • Edited by Seraphim Crypto: 11/5/2016 9:32:51 AM
    Hey there, from what I understood, you have a second bungie.net User Account with a PlayStation Network Authentication Method (Log In Method). You want to unlink the PlayStation Network Account from that second bungie.net User Profile, but you cannot log into that bungie.net User Account? In any case, Bungie cannot link/unlink bungie.net User Accounts and PlayStation/Xbox Live Accounts from each other, as Bungie has no access to your Account Information (Email, Password, etc.) and the Log In Method is handled via a third-party website, not on bungie.net itself. You will have to unlink/link the Accounts yourself. If you cannot log into an Account for any reason, then there's nothing that can be done. If the bungie.net User Account in question does have a Log In Method, but you forgot the Email or Password, you will have to ask PlayStation/Microsoft Support Services for help. If the bungie.net User Account in question does [u]not[/u] have any PlayStation Network/Xbox Live Account linked to it, then the bungie.net User Account is orphaned and cannot be accessed anymore under any circumstance. In that case nothing can be done. Here is the official Help Article on Linking and Unlinking Accounts: https://www.bungie.net/7_Linking-and-Unlinking-Destiny-accounts-to-a-Bungie/en/Help/Article/12130 If I understood anything wrong, or you have additional questions, please reply back to me.

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