I wanted to transfer my 320 kingslayer shell from my titan to my hunter, but the item disappeared from my vault/characters. I have checked vault and all characters and i have re-launched the game. i did this at at around 22:15 gmt+1 january the ninth. i did the transfer with the bungie website. I posted in another already made post, but it didtn seem to help, so made my own.
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Unfortunately, Bungie does not restore any [b][u]LOST[/u][/b] or [b][u]DISMANTLED[/u][/b] items or characters. [i]Policy -[/i] https://www.bungie.net/en/help/article/12211
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Edited by ImTheStigHonest: 1/15/2016 7:00:45 PMItems that go missing during transfer usually turn up an hour or to later as you said you did this on the 9th you may have lost it Log out of destiny by using the switch profile option and log back in check the inventory of all characters and the vault on all characters Try a cache reset If none of this helps I'm afraid you are out of luck Bungie cannot restore lost/missing/dismantled items or character. Please see their help article on Bungie.net https://www.bungie.net/en/help/article/12211
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That's the one thing that makes me nervous about using apps to transfer gear... that what you experienced happens to me. Bungie's policy is not to replace lost, deleted, or disappearing items; I've never seen an instance otherwise where they have so that sucks.