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Edited by SnappyFingaGunz: 2/2/2015 8:29:40 AM
6

Consistent Error Code Weasel Since Sunday, 1/25/2015

Good afternoon, I have been receiving a consistent error code weasel, sporadically since Sunday evening, and need assistance resolving it. Here are the vital details regarding my experience and credentials. Nashville, TN XBL Gamer tag: PariahMasque XBox One Console Comcast Business connection I first purchased the game and console on December 28th, and have been playing daily since. This is the first time the disconnects have become unbearable. At first, it was once every hour or so. Last night, I was disconnected every 5 minutes, normally in the middle of a Crucible match or a Strike. The worst it's been was being disconnected within 5 seconds of spawning into the Tower, 6-7 times in a row, with no lag time in between being disconnected to the title screen, pressing A, choosing a character, choosing the Tower, pressing Launch (outside of the normal load times). Most of the weasel errors were not accompanied by the traditional "Contacting Destiny Servers" message bar across the bottom (those seem to only show up during the infrequent, but still present, caterpillar errors that I've gotten a handful of times since Sunday). A breakdown of the steps I've taken so far to troubleshoot. - Power cycle router and modem - Uninstall and reinstall Destiny - Clear XBox One cache - Test network and Multiplayer settings - XBox One is in the network's DMZ (all necessary ports open) - Physical CAT6 cable run from modem directly to XBox One - Download speeds on XB1 average 52 Mbps - Upload speeds on XB1 average 10 Mbps - NAT Type is always Open, with no notification of service errors that were not reflected on the XBL status page - Consistent ping tests to bungie.net (and gmail.com as a control sample) show minor fluctuation in packet transmission, and minimal packet loss not corresponding to the disconnection times.a - UPnP is enabled - Console, controller, and Destiny are up to date, software/firmware wise - Had a Comcast Business technician come out this morning, who verified the Cisco gateway and network infrastructure being used is performing optimally - Netflix and YouTube consistently works flawlessly - Server connected to the same gateway has not experienced any issues, timeouts, or disconnects from any other network related errors NOTE: The Ping tests listed above were done as I was playing, and reviewing the logs after a weasel or caterpillar error did not show any packet loss or prolonged response times at the time of disconnection. I spell all of this out, as it is impossible to contact someone in Bungie/Destiny support via phone, and I wish to jump right to advanced troubleshooting. I began experiencing this issue every hour or so starting this past Sunday, and has gotten progressively worse. It has made it impossible to consistently raid, progress on bounties, perform strikes, level characters, or even enjoyably play the game due to the inconvenient suddenness of the disconnections. If someone at Bungie/Activision/Destiny Support can contact me through PM, I would be greatful. Thank you for your time, PariahMasque

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