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1/2/2015 11:36:41 PM
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Turtle Error Fix- XB1

Hello all, Sunday night I was disconnected from Destiny and received the error code: Turtle. The game goes to the title screen, I press A, and then I get the turtle error and the explanation that I've failed to connect to Destiny servers. I have tried EVERYTHING to fix this. I have power cycled my xbox, I have downloaded and reinstalled Destiny 3 times, I have cleared the cache. Nothing works. I live on a university campus with a Moderate NAT so I cannot change many of the port settings that others have said work. I have contacted the campus OIT department and they have watched what happens when I log on and they say it is connecting fine on their end. Destiny and my xbox work perfectly when I take it to a friend's house to play on their internet. If anyone has any idea what I need to do any advice would be appreciated. Thanks!
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#Help #Turtle

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  • Edited by Fraser: 1/2/2015 11:40:17 PM
    Hey there dava, It definitely sounds like it's something to do with your University's network. I've done a google search, and apparently opening up the following ports can solve the issue: [u]Destiny Port Range Direction[/u] 7500-17899 (TCP) Outbound 30000-40399 (TCP) Outbound 35000-35099 (UDP) Inbound and Outbound 3074 (UDP) Inbound and Outbound I doubt you'd be able to open these yourself and so I reckon you'd need to ask your University's network admin if they could do it for you.

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