Customization station. If you decide you don't like your appearance after going through character creation (during the Beta you couldn't rotate your character during that. I don't know if they are planning that or not, so correct me otherwise) then go to a "barber" sort of character. Facial hair really is a must (for the Humans/ Awoken. EXO's get oil changes/ custom paint?) I'm 30 and I have a beard, I don't want Babyface McTitan for a character. Badasses aren't smooth.