JavaScript is required to use Bungie.net

Help

Help us help you.
11/15/2015 5:18:23 AM
2

Connection problems with my home wifi but not with phone wifi

Good day guys, Last Tuesday 10th November, It was last time I played Destiny. It seems that someone at home touched PS4 switch on button, and it has been on for 5 days in a row connected to Destiny. No clue about why PS4 didn´t switch off, as I have setup to switch off to save energy if no one touches controller. Now, I can connect to PSN and play online with all my games, except Destiny, that shows me, PSN or my wifi is not connected (when it is). What it is even more weird, is that if I connect PS4 through my cellphone (in modem mode), Destiny works!! I don´t know if I am maybe banned from Destiny (I haven´t received any notification), my ISP is putting some Destiny restriction due to 5 days connection traffic to Bungie server or anything else... I have a static IP, which gave me problems in the past with PSN. Please, if someone can help me, I would really appreciate it.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello Sr Cheva, Destiny creates connections between your console, Bungie’s servers, and other players in a unique way. Network performance in other games and applications is often not a good indicator that you are set up to get the best Destiny experience. If you're using wifi, I would recommend switching to a wired, Ethernet, connection, as it's an important first troubleshooting step when trying to resolve connectivity issues. For more information, please check our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url].

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • It sounds like you just need to reset your network. I get weird sign-outs sometimes.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    4 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon