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Edited by Cool-Caution: 11/6/2015 2:54:00 PM
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Fallout 4 fans furious as GAME cancels Pip-Boy Edition pre-orders (UK)

[quote]By Tom Phillips Published 06/11/2015 UK retailer GAME has this morning cancelled countless customer pre-orders for the pricey Fallout 4: Pip-Boy Edition. The email that pre-order customers received this morning. The £99 special edition was only available in the UK via GAME. Many fans had had their pre-orders secured for months - until this morning, when emails began appearing in inboxes delivering the bad news. "We have tried to process your order and have hit a few issues," the email, shared with Eurogamer, explained. "Unfortunately your bank has come back to us and they have not allowed the payment to go through. For your security and privacy they do not share the reasons with us. "We do know that they usually reject payments for some of the following reasons: Billing address does not match registered card address. Sufficient funds not available. Card expired/out of date. "What this means is that we cannot collect payment or ship your order right now. Please contact Customer Service on 02088270099 and we will replace your order for you." Eurogamer has been contacted by a number of readers affected by the problem and has seen evidence of the issue occurring with orders taken by PayPal and card. We have also been told by a number of customers that nothing has changed with their account or card details since their last order. As such, social media is abuzz with Fallout fans questioning GAME's explanation, and wondering whether the shop chain received enough special edition stock to supply all the pre-orders. NeoGAF has also gathered evidence highlighting the number of customers struggling to connect to GAME's customer services phone line. Many simply can't get through. And in another twist, other fans report being charged almost double for their order: This problem follows multiple payments being taken by GAME for many customer orders of Super Mario Maker. The Pip-Boy Edition includes a plastic replica of the game's iconic wrist-mounted device, which you can insert your smartphone into and use the Pip-Boy App with. It also comes with a copy of the game, obviously, which means anybody with a cancelled order will have to find a copy elsewhere. Last month GAME's stock of gift cards ran dry - reportedly after one store manager ordered the entire chain's stock, a claim that GAME itself refuted after replacement stock was then sent out. Eurogamer has contacted GAME and will update when we hear more[/quote] Edit This does not affect me in any way as i bought mines from Amazon France. FYI they still have them in stoke.

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