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9/1/2015 3:51:53 AM
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Problem launching Destiny

Hi, so I purchased Destiny the Game probably two weeks before it came out over a year ago, really enjoyed the game so much that I got all the achievements. I was talking to my friends and decided to purchase The Digital Collectors edition on Saturday and after i purchased the game I was not able to launch the Vanilla Destiny. I had already bought and owned on my playstation 3 account the original game and all of its dlc. It kept giving me the error saying it wasn't released for my region. I have already contacted Playstation support and they told me to clean my ps3 using the safe mode, didn't work, they told me to delete and redownload the game but the only problem was that the Vanilla Destiny had been taken off of the playstation store so all that was in my downloads was the legendary edition of Taken King which when i started the download just showed up as Destiny with the trademark symbol. Same file size as the Vanilla Destiny, so i downloaded the game and it still wouldn't launch for me. Contacted Playstation help again they said there was a problem with the licensing since I bought the Digital Collectors edition so they refunded me and told me to purchase the legendary edition saying that it should work but as I have found out in the past hour, it gave me the same error i received the first time. the playstation support said that if anything else happens that I should contact you guys and the licensing figured out. I checked out your FAQ about the Taken King related Destiny problems and the answer you gave didn't seem to make sense to me as I have already owned Destiny for a year along with all the DLC. Please is there anything you can help me with or am I just screwed and have to wait until the 15th to play destiny and have to pay another $80 to get the content that I had already preordered.
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  • still not fixed Bump

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  • Hi MooNess, From your original post and your comments below my understanding is: - You originally owned the Destiny Collector's Edition - You purchased the Legendary Edition of The Taken King - When you try to launch Destiny you are told that the content is "not available in your region" If that is correct, here are some pieces of information that may help: - The "Play It Now" feature for The Taken King is only available with the "Digital Collector's Edition." The "Legendary Edition" does not let you play currently released content now. - If you still have a license for the Digital Collector's Edition of Destiny, you can go to the "My Library" section on your Playstation's dashboard to re-download your content. - If you re-install just Destiny, The Dark Below, and House of Wolves and still can't play, please let me know by responding to this post.

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    • Problem wasn't fixed by repurchasing the DCE, still can't play the game please help Bump

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    • [quote]Hi, so I purchased Destiny the Game probably two weeks before it came out over a year ago, really enjoyed the game so much that I got all the achievements. I was talking to my friends and decided to purchase The Digital Collectors edition on Saturday and after i purchased the game I was not able to launch the Vanilla Destiny. I had already bought and owned on my playstation 3 account the original game and all of its dlc. It kept giving me the error saying it wasn't released for my region. I have already contacted Playstation support and they told me to clean my ps3 using the safe mode, didn't work, they told me to delete and redownload the game but the only problem was that the Vanilla Destiny had been taken off of the playstation store so all that was in my downloads was the legendary edition of Taken King which when i started the download just showed up as Destiny with the trademark symbol. Same file size as the Vanilla Destiny, so i downloaded the game and it still wouldn't launch for me. Contacted Playstation help again they said there was a problem with the licensing since I bought the Digital Collectors edition so they refunded me and told me to purchase the legendary edition saying that it should work but as I have found out in the past hour, it gave me the same error i received the first time. the playstation support said that if anything else happens that I should contact you guys and the licensing figured out. I checked out your FAQ about the Taken King related Destiny problems and the answer you gave didn't seem to make sense to me as I have already owned Destiny for a year along with all the DLC. Please is there anything you can help me with or am I just screwed and have to wait until the 15th to play destiny and have to pay another $80 to get the content that I had already preordered.[/quote] Ok, so let's see... You are saying that the version of Collectors edition of TTK wasn't released in your region, but you downloaded it? Then you had to uninstall vanilla Destiny for you to access the Collectors edition current content, but now you can't find it?

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