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8/31/2015 5:03:35 AM
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Please help

i cant even play in the trials i keep getting error code caterpillar and its really annoying i have a hardwired connection with good internet i've checked my connection plenty of times even unplugged the modem for 15 seconds and i have a open NAT now i can only blame your servers
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#Help #Errorcodes

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  • Hello, Bams Here's a quote from our caterpillar Help article: [quote]If you are hitting this error repeatedly, or it is preventing you from playing it may be necessary to make sure your network isn’t blocking your ability to connect. Depending on your home networking gear, you may need to set up some port forwarding or adjust your NAT type to have a better experience. More information on this subject can be in our Network Troubleshooting Guide. During investigation, Bungie has seen users hitting these errors in geographic clusters in different places at different times. For example, we recently detected 25% packet loss from the UK at the same time a number of users located there saw errors. These Internet conditions usually pass quickly, and the errors often go away on their own when this happens. If you have performed all of the troubleshooting steps called out above and are still hitting these errors, you may not be able to resolve this issue by changing your home network configuration. Bungie is carefully monitoring CATTLE and CATERPILLAR issues preventing players from having a quality Destiny experience, and we are working very hard to investigate and address these issues. You can read about our ongoing progress below. Making this experience better for everybody is a top priority at Bungie.[/quote] If you've gone through these troubleshooting steps, I'd also recommend contacting your ISP for further assistance.

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