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7/17/2015 8:43:38 PM
11

Lift the Purchase Requirement for Blacksmith so I can use what I payed for

Back again, this thread is being made because Blacksmith is behind a paywall and I would like to be able to use it since it's sitting in my inventory with the "Purchase Required" text and [b]want someone to actually help me and not give me the help article 12233[/b]. My preorder items should have been tied to my BNET account, not my PS3 console. I want to be able to use what I payed for. Also no,[b] I'm not paying scalpers for a new code[/b], especially when I have to pay more money for something I have in my inventory already. [b]I want someone who can legitimately help me and not shrug me off like a piece of dust that fell onto their shoulder, because I'm honestly getting sick and tired of being treated like dirt, by both this company and it's community because I got screwed over.[/b]

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  • Edited by Anidien: 7/18/2015 5:31:02 PM
    Blacksmith shaders gained via Call of Duty:AW preorders, were console codes. Last gen systems (Xbox 360, PS3), and next gen systems (Xbox One, PS4), are neither backwards nor forwards compatible with one another. [i]Any[/i] license owned for one of those systems, be it a game, expansion, or item add on, is specific to the platform on which it is owned, due to the Digital Rights Management system set up by the console manufacturers. Unfortunately, this means the shader license, which was redeemed as a Microsof/Sony code, is specific to the platform on which it was redeemed. The blacksmith shader for CoD:AW was an Activision promo for ordering a different game - not a Bungie promotion, and was therefore a console code. Bungie was not involved in the distribution of the item. Unfortunately, the help article you noted, is the correct answer to this issue.

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    • The Blacksmith Shader was a console specific (it said so either on your receipt or the flyer that came along with your pre-order) incentive for purchasing Advanced Warfare from Activision. It was offered by a select number of retailers worldwide. That code was tied to a specific generation of consoles for which you redeemed it for along with a specific console. Once you move outside of that specific redemption console (i.e. upgrading to the current generation of systems), that redemption is now null and void. This code was NOT purchased by you but included as a bonus to your purchase/pre-order of another game. This was not tied to the $5.00 used to guarantee your pre-order as that went to the price of the game not to the code for the shader. Simply put, your console changed you no longer have this shader. No matter how many ways you cut it, that is the answer. There have been some recent codes offered by BUNGIE themselves (at E3) that are a different type of code and again offered by Bungie (not Activision / Gamestop / Best Buy). Those codes do allow in some cases them to be utilized on previous gen and current gen consoles. The moderators and help have answered your question. Just because you do not like that answer does not make that any less of an answer.

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      • [url=https://www.bungie.net/en/User/Profile?id=2001588]@UltraCon79[/url] Check Spawn's [url=https://www.bungie.net/en/Forum/Post/139778592/0/0/1]post[/url], it contains a link to what I refer to as a new code.

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      • Until someone from Bungie helps, I'll just keep this alive after some time passes.

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        • 4
          Hello, The licenses for the Blacksmith shader, Gamestop Sparrow S-10V, and Limited, Digital Guardian, and Ghost Edition items to not cross the console generation gap. This is a licensing issue with PlayStation and Xbox. You can reach their respective customer services here: PlayStation Service Number: 1(800)345-SONY. PlayStation Online Support: https://support.us.playstation.com/app/contact_options Xbox Service Number: 1(800)4MY-XBOX Xbox Online Support: http://support.xbox.com/en-US/contact-us

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          • Edited by AXENIC SECOND: 7/19/2015 3:22:50 PM
            Freedom, with their exception.

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            • I sent my xb1 in for repairs and they wiped itnow i cant redownload it microsoft wont help and bungie will ban me if i mod it. Wtf? Im so pist that this kind of shit cant be resolved.Or even exist. Final decision from nown on if its not free im not wasting my money on it. Instead im buying gold slivers and stocking them.I spent 60 000usd on game stuff last 12 years

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              • Anidien's post is not the answer to this topic, I want a person who works for Bungie, not some user who was hired to help out on the forums. This thread is going to continue to be active, I swear they don't even care to fix locked content problems like they couldn't even bother fixing Reach when they still had Halo. It's outrageous.

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                • I'm going to say this one time. Whether you want to think so or not. This isnt Bungie's problem. They didn't make the licenses, they didn't the console, they didn't tell you to switch, they didn't not tell you that the shader wasn't transferable. Since that shader was a promo (in other words NOT Bungie's) and not an original part of Destiny, it couldn't be tied to your B.net account. This means that once you use that code, that's it.

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                  • You think thats bad? TTK purchasers get new special abilities while the non DLC ppl get left behind

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                    • The Blacksmith shader is currently tied to the console it is redeemed on. Suggestions regarding this policy be changed belong in #Feedback.

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