JavaScript is required to use Bungie.net

Help

Help us help you.

9/2/2014 8:06:45 PM
12

Destiny Planet View not working at all for me. Any ideas?

I've tried getting the URL to load periodically since it was announced a few hours ago, but only get a blank, black screen. Tried on Chrome, Safari, and Firefox on two different Macs in our house (one running the latest version of Mavericks and Chrome); Chrome on my PC running Windows 8.1; iOS 7 Chrome and Safari running on both my iPad and iPhone. The only one that gives me anything besides a black screen is the iPad, which tells me Safari is incompatible and I need to download Chrome…well, I already had Chrome installed and even ran an update that came out today and it still doesn't load. Seeing several people on Twitter having no issues leads me to believe this is something beyond just heavy traffic, but for the life of me, I can't figure out what. I'm not mad or anything, but it's really confusing and I'm wondering what's up. Any ideas why it doesn't work for me?
Add more answer options

Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

  • Any body else getting this message.? Error: Forbidden Your client does not have permission to get URL / from this server. Im using Windows 10 on laptop w/ Internet explore edge & also Google chrome.. same message comes up w/ Galaxy S5 w/ Sprint service.. any ideas what this issue can be.? Thanx for the help fellas....
    Add more answer options

    Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

  • I just tried Planet View for the first time today, using Mac Safari, and it didn't work. All I got was either a black screen or the Venus loading screen, but the loading circle would just keep going round and round as if it was loading data then dumping the data and trying again. Chrome on my Mac works fine with Planet View, though. I have it on Venus and am listening to the ambient music as I type this :)
    Add more answer options

    Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

  • If you want the emblem you are supposed to get type in this code in the code portal on bungie.net :7F9-767-F74 Yes its the same for everyone even ps3 and xbox
    Add more answer options

    Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

    4 Replies
    • Try reloading, something similar happened to me on multiple different laptops but after a few reloads it worked.
      Add more answer options

      Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

      1 Reply
      • Same problem on a mac and safari
        Add more answer options

        Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

      • It took me two tries before it loaded for me.
        Add more answer options

        Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

        1 Reply
        • I get the please turn up your volume to get the full experience... and my volume is maxed out...... Im on a mac BTW
          Add more answer options

          Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

          1 Reply
          • doesn't work for me either; I do get to the point where it shows all the planets, but as soon as i try to explore one, it'll 'zoom down to the surface' but then kicks me back out to space
            Add more answer options

            Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

          • Edited by RECEPTOR 17: 9/2/2014 10:05:58 PM
            Likewise on my end. Works on my Samsung SIII Mini, but Chrome on my laptop (which is a Windows 7) just puts me into the background image with the music playing and that is it.
            Add more answer options

            Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

          • Having that problem too! They shouldn't announce it everywhere yet if it don't even work!
            Add more answer options

            Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

          • It won't work for me ether
            Add more answer options

            Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

          • right there with you I'm really mad about it as well, my only idea is that too many people are on it but I highly doubt it
            Add more answer options

            Cancel Edit Create Fireteam Post Play nice. Take a minute to review our Code of Conduct before submitting your post.

            1 Reply
            preload icon
            preload icon
            preload icon
            You are not allowed to view this content.