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3/6/2014 3:03:24 AM
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Chakas

Need Xbox One help.

So all of a sudden the screen went black. All the video just cut off. The audio and everything else is still there. It's just the video. I've tried unplugging the HDMI cable several times and plugging it back in. I've turned the xbox on ad off and everything in between. Does anyone here know how to fix this problem? Has anyone else ever encountered it before? Plz halp.
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  • Hold the power button down for at least 7 seconds, until the Xbox turns off off and not just on standby, then turn your Xbox back on. On a side note, you should get an update very soon to fix this.
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