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11/7/2025 10:10:15 PM
1

Game froze then hard crashed in Alters

We were in the 2nd wave and we just killed one of the Ogres and the whole game froze for both myself and my buddy who was in the fireteam with me, so I'm assuming everyone else also. But we got hard crashed out to the dashboard. Literally havent played in quite a few days because the last time I did the game bugged out in alters. This is really pushing me away from the game. Literally just trying to hit rank 30 to finish the event and honestly I can't even be bothered anymore.
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  • Hi there, Thanks for your report. We understand you experienced a crash in the Haunted Altars activity. We're sorry to hear of this, as we can imagine the impact this may have had. If you haven't yet done so, then you may wish to verify whether [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]Clearing the Console Cache[/url] prevents this issue from recurring. If you experience this behavior from the activity again, then please consider using your platform's share feature to capture a videoclip of what happens. If you record a video, you can upload it to a site like Imgur or Youtube, and share it here. We'll then investigate.

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