{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
4/16/2025 2:27:10 AM
2
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble with Excision due to an error code you receive. To aid us with an investigation into any underlying issues that may be occurring, can you provide us with a short video illustrating the issue? You can upload it to one of the media-sharing websites listed below:
- [url=http://www.youtube.com]YouTube[/url]
- [url=http://www.x.com]X/Twitter[/url]
- [url=http://www.imgur.com]Imgur[/url]
If it is not visible in the video provided, can you provide us with which error code(s) you are receiving?
English
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I can't record a good clip, but whenever we got to the area where the witness was, usually people would start disconnecting before me, some of the errors I got were currant, and bird.
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Hello again, Thank you for your response and the additional information. These two errors are generally associated with connection issues. To rule out any connection issues you may be facing, we recommend following our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url]. We'd also recommend going through our [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]UPnP and Port Forwarding Guide[/url] as the issue may be coming from your NAT. When handling the UPnP and Port Forwarding, please use each method separately. These two methods should not be used at the same time.
