I recently came back to the game and have been completing all weeklies on all 3 characters to power-level, but I just finished my 3rd Crucible match on my Hunter and it said to see Shaxx in the Tower but when I went there I didn't receive the engram and now its showing as completed without me receiving the reward. Is there some way for Bungie to have the item sent to my inventory? Any help would be greatly appreciated, thanks.
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If it told you to go see Shaxx, that would have been for a rank up reward. Your pinnacle item for playing three matches goes directly to your inventory, you don't pick it up from anyone.