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2/2/2022 6:54:36 PM
1

Xbox Characters not showing up for Cross Save

I was trying to do a Cross Save from Xbox to Steam, but when I tried to select characters, it said Xbox Account does not have any characters, but I have 2 on my Xbox that I can use on my Xbox. How can I fix this?
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  • On your XBox go ahead and open D2 with the XBox account in question. Take a screenshot of the character selection screen. Then pick one of the two characters on that account to open. Then on that character pull up the character screen where you view your equipped armor and weapons and take a screenshot of that screen. Upload both screenshots to a publicly accessible sharing site such as imgur.com or twitter.com. Once uploaded, please come back here and reply with links to the images.

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