I am coming from a similar spot as You. See this (somewhat useless) thread https://www.bungie.net/pl/Forums/Post/260430409?sort=0&page=0
I and for that matter many other on the internet try to look for a way to contact a human being at Bungie, but as of now, you can hardly do anything even via Steam.
My latest idea was to bring Steam attention to how a ban is handled as Steam states that a game developer cannot restrict your offline game (in this case being able to log into orbit). We know that Bungie does not allow you to even log on the character as you get warning right after loading screen.
If Steam sees this as violation of VAC system, we may be able to keep working with this to force ban reviews.
English
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There is no offiline gameplay in Destiny; even when you're in Orbit, you have to have a working connection with Bungie's server all the time, and you can be reached by other players.