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Edited by Aculite85: 2/2/2022 10:32:57 AM
1

90 day lock out

I was setting up my cross save and when selecting the characters/ profile I wanted to use I pressed wrong account and now I have lost my 3 characters from playstation is there anyway of being able to correct this as only weeks away from witch queen and have to wait 90 days before can correct it ... I have error comes up I can't deactivate my account because of silver purchase all I wish to do is my my 3 characters back to ps5 and leave cross save it was only to play on my sons console

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    Chill
    Chill

    Do your seasonal content!! - old

    Hey, Unfortunately you cannot bypass the 90 day wait time and Bungie cannot make any exceptions to this, this measure was put in place by Bungie for security reasons in an effort to prevent fraud, bypassing it is impossible, Bungie cannot deactivate Cross Save on someone’s behalf for the same security reasons. [quote]Cross Save is intended to be a one-time action, but we realize there may be cases in which you want to visit the characters you left behind. Once Cross Save has been disabled, you will have access to your original characters on each platform. There is a 90-day wait to re-enable the feature. This policy exists to discourage activity like account recoveries by other players. For those interested in removing Cross Save from their account, click here and click the “View Setup” button. On the next page, players will be shown their Cross Save setup. To deactivate Cross Save, click the “Deactivate Cross Save” button located at the bottom of the page. Players must authenticate all accounts before they can deactivate Cross Save. Doing so will result in an unskippable 90-day deactivation period for all accounts previously involved in the Cross Save setup.[/quote] For more information on Cross Save have a look at the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Destiny 2 Cross Save Guide[/url].

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