I pre-ordered beyond light deluxe edition and have all my pre-order items but it says I don’t have the actual expansion. I can’t use stasis or do anything related to beyond light. What can be done?
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Go to microsoft.com and log into your account. Then pull up your purchase history and find where you purchased Beyond Light. There should be a status on it. If the purchase was successful it will say Completed. If the status says anything other than Completed then it did not finalize and would be why you don't have a license. If this is the case you will need to contact Microsoft for additional assistance with what happened to your pre-order purchase.