I cant cross save because my ps4 account is connected and i no longer have the info to the account. please help
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#Help
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Hi there! In order to deactivate Cross Save or unlink accounts from your profile, you need to be able to authenticate the accounts. Bungie does not have the ability to remove these links, as this would be considered unauthorized. If you are not sure what your login information is, please contact Playstation Support for further assistance in retrieving your login information.