Added cross play to my steam account from my original ps4 account. Now I can’t find my old characters from my PS4 account. Also is says I can’t deactivate it for 79 days because I bought silver for season pass. Anybody have any ideas how I can access my characters again?
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#Help
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4 RepliesEdited by ADragonWithin: 1/28/2022 4:41:48 AM
ChillDo your seasonal content!! - old
Hey, Unfortunately you will have to wait out the remainder of the time before being able to access your characters as the 90 day waiting period is a policy put in place by Bungie and cannot be bypassed nor can any exceptions be made. [quote]If players disable their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. There are no exceptions to this policy. Players who purchase Silver (or have Silver added to their account) cannot disable Cross Save until 90 days after the Silver was purchased or added.[/quote] From what I can see you made the Steam account the active platform so it gave you a brand new character across all platforms, after the waiting time has lapsed make sure you make the correct account the active platform to avoid this happening again. For more information on Cross Save have a look at the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Destiny 2 Cross Save Guide[/url]. -
Can't deactivate it for 79 days, once it is disabled then it will be another 90 to enable cross save again if that is the intention.