Where are you trying to get Ticcu from? Kiosk? Old Pass? Collections?
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from the old season pass
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You may not be able to redeem it from that old pass. Generally you can only redeem things from an old pass on the following season. And season if the chosen was two seasons ago. That’s why you could get cryosthesia or whatever, because it was just from 1 season back, not 2 seasons back. So you may only be able to get it from the exotic Kiosk. It will cost you materials to acquire it, but you only can if you own the season.