Hi there!
In order to correct this issue, your friend would need to deactivate Cross Save and wait the 90 day cooldown.
Once the cooldown has expired, they can then reactivate Cross Save, selecting their PSN account as the primary account.
Please note that the 90 day cooldown for deactivating Cross Save and cannot be circumvented or lifted by Bungie.
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The problem is he bought silver lately,could not alowed to close cross platform
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It is by design that purchasing silver will trigger the 90 day cooldown as well. Your friend will have to wait out the cooldown before doing anything.
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Then your friend will have to wait the mandatory 90 day silver cool down period.