So I haven't been able to log into d2 for 24 days (and still counting) It loads up the main menu shadowkeep screen I press enter then it stays at the sign-in screen for a minute then I get this error, there is no error code, notif of what happened all it says is that D2 servers are unavailable. I have reset my router, pc, and some other stuff even verified the integrity of game files and uninstall reinstalled, there is no way to contact their support team through their official site and I'm pissed about it. I have played the destiny series for too long to quit, Loved d1 a lot, d2 is meh but FFS I'm ready to quit. Is anyone else having the same issue?
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having the same issue. tried static IP, DNS settings,, and reinstalling. Nothing worked
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1 ReplyI have the identical issue 2 days now its doing my head in ! Please fix
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2 RepliesHi. Thanks for your report. The "servers are not available" message indicates that there is a connection issue of some kind happening between you and Destiny 2. This may be an internet service provider issue. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]3.[/b] Power cycling your internet router [b]4.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]5.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] [url=https://www.bungie.net/en/Forums/Post/253755591?sort=0&page=0]This player found a solution that involves installing new network driver[/url] [b]7.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]8.[/b] Contact your internet service provider to see if there are any issues with your connection. [/quote]
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You are not the only one, i tried to do trial last weekend and my teamate said my account is broken.