Since D2 launched get repeating crashes virtually making it unplayable. I've payed 100$ for D2 and 400$ for my PS4 Pro only to be disappointed like that. My fire team can now forget about doing Worlds First Raid and I can forget about the game in general until this is fixed. You've allready had one week to resolve this gamebreakinig Bug and you'll loose lots of loyal customers if this isn't fixed anytime soon.
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It's such a small minority that I personally feel like they will blow it off and not address the problem. We are pretty much out of luck. Even if they do fix it down the road I won't be buying into it again. Sony has issued a refund for my purchase and I'm content with that. It's definitely a learning experience for all.