JavaScript is required to use Bungie.net

Service Alert
All Destiny releases will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
7/17/2017 3:39:25 PM
1

Beta Code and Linked Account Help

I have seen various posts regarding this and would just like if anyone can confirm that I am SOL with my beta code. I preordered the code at gamestop and received my beta code few weeks back I registered the code and was told to wait for an email. I then saw that the codes were under the profile codes page and when I logged in my codes page just says No Results. In this time I did link my Battlenet account to my profile, I have tried logging in on both Website and mobile as well as logging into all 3 of my linked accounts and all have the no results field on the codes page. I tried to enter my beta code in again but it states that it has already been used. Is there a fix for this or has my beta code just been lost to the abyss?

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by Milk: 7/17/2017 4:24:15 PM
    Hello guardian, Is the Booke that is currently serving as a leader in your clan your old account? The one that has no accounts linked to it. If so then you may have orphaned your original account and created a new one by mistake. When you orphan an account you lose access to all the items associated with that account: https://www.bungie.net/en/Help/Article/44390 Bungie is currently looking into the issue of players accidentally orphaning their accounts, but as it stands there is no way to gain access to that account again: https://mobile.twitter.com/BungieHelp/status/885657559528374273

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon