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2/26/2017 7:43:55 PM
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Stuck in Trial Mode after purchasing TTK

I'm stuck in Trial Mode after I purchased the Taken King Expansion. I did the boost to 25 then noticed I wasn't gaining XP for anything I've been doing. While in orbit it says Trial Mode in the top left corner. I've uninstalled the game and re-installed it. Then un-installed it, cleared the xbox's cache, and re-installed it. Still having the issue. I called Xbox support and the troubleshooting I've already done is all they said can be done from their end. Please help!
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  • Hello, Players may enter Trial Mode if their copy of the base Destiny game is not being properly recognized by their console. If you are using a disc, please ensure that your disc is not damaged and is being recognized when inserted into your console. If you are using a digitally purchased license for the base Destiny game, you may wish to try restoring your platform licenses. Instructions on how you may accomplish this can be found here: [url=https://www.bungie.net/en/Help/Article/12181]ACCESSING LICENSES ON ALL PLATFORMS[/url] If you continue to encounter this issue, you may need to reach out to [url=http://support.xbox.com/]Xbox Support[/url].

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  • Hi, When you go to My Games and Apps, does it say Destiny is the Trial version there? It sounds like you have the demo/trial and were able to purchase TTK without the main game. Do you think that's the case? Are you playing on a physical disk or a digital copy?

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