Hello, Bungie has no support phone number or email. All support is right here on the forums. In destiny there are bans and restrictions. Bans are permanent, while restrictions are temporary. [u]Bungie will not discuss or overturn bans or restrictions under any circumstances.[/u] [url=https://www.bungie.net/7_Destiny-Account-Restrictions-and-Banning-Policies/en/Help/Article/11929]You can read Bungie's account ban and restriction policy here[/url] [b]Please keep in mind poor and unstable connection does qualify for a restriction, or ban in serious occasions.[/b] No player is banned or restricted based on reports alone, every user is thoroughly investigated to obtain proof of misdeeds before action is taken on thier account: https://twitter.com/DeeJ_BNG/status/738841560738070529 If your restriction was due to bad connection please see bungie's [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network troubleshooting guide[/url]