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Ah feels bad. I lost my Hawkmoon like that 😢
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If it is not on any of your characters, in the vault or the post master then it is gone. Bungie will not restore lost or deleted characters or items. Their policy is linked above.
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Hi . Are you looking on the app or in game? As app related issues usually solve themselves and the item turns up either in your vault or on the original swapping character.