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Edited by Impending_Nachos: 8/25/2016 5:45:14 PM
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Issues with profile information after upgrading to PS4

Hi everybody, I just switched over from PS3 to PS4, which seems to have caused an issue with Bungie's reporting of user information to third parties, and even their own applications. [u]Examples and tests[/u] [spoiler] The "Tower Ghost" android app says "An unexpected error has occurred while trying to grab Destiny information. Let us know if you see this." This same error is seen in the Destiny Companion app, and when attempting to load my profile on [url=http://destinytracker.com/destiny/grimoire/ps/nandreate]DestinyTracker[/url] and a similar error is reported with [url=http://destinydeadghosts.com/psn/nandreate]DestinyDeadGhosts[/url]. Thinking this was a third party issue, I logged onto my [url=https://www.bungie.net/en/Profile/254/11819592]profile[/url] in Bungie, and it's essentially blank. No information, but no error message either. I looked up a friend of mine and his information comes up normally: [url=http://destinytracker.com/destiny/grimoire/ps/reanta]DestinyTracker[/url], [url=http://destinydeadghosts.com/psn/reanta]DestinyDeadGhosts[/url], [url=https://www.bungie.net/en/Profile/254/10701697]Bungie[/url], which told me the servers were still functional.[/spoiler] After some browsing I see that I'm not the only one with this issue, and it seems to be related to switching between consoles. My question is, [b]can anyone confirm that this does fix itself over time, or is there something else that needs to be done so that I can view my progress again?[/b] Thanks for the help.
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  • Hello, Thank you for your report. Can you confirm for me that you are still encountering this issue?

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    • Hello nandreate, Are you actively playing Destiny on the PS4? You're data will no longer transfer back and forth from the PS3 to the PS4, both games are now separate games. Anything you do on the PS3 will never again show on your stats even after transfer, only what you do on the PS4 will be reflected in your stats.

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