Bungie does not disclose details or overturn Bans or Restrictions. If you are "[b][u]Restricted[/u][/b]" it is temporary and you just have to wait for it to end. If you are "[b][u]Banned[/u][/b]" it is permanent. You can find all the details on Bans and Restrictions at their [url=https://www.bungie.net/7_Destiny-Account-Restrictions-and-Banning-Policies/en/Help/Article/11929]OFFICIAL POLICY ARTICLE[/url]