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8/22/2016 4:40:20 PM
1
Cosmetic Questline Help... Bungie.net Account Error
Apparently another member on here told me in a nutshell combining my long standing XB1 guardian with my new PS4 account caused my promotional stuff to be deleted.
To me... basic logic dictates a simple point and click process that left everything undisturbed on my XB1 guardian (all my gear, quests, characters, grimoire, etc) were all undisturbed... would assume that applies to all things on my account?
If for a quick second you look from my perspective, its kind of sad and disappointing my previous post had no moderator reply... I've bought the original game, and 2 copies of the taken king collectors edition, got 4 friends to join the game, and donated to multiple causes via the bungie store, not to mention 4000+ in game hours since release.
And all that headache over something as trivial as a shader and a few emblems... if theres no record of these purchases between bungie and the store I guess I can post my triumph/nepal shirts and/or emails containing the original purchases?
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2 RepliesEdited by Kell of Kellogs: 8/22/2016 5:08:58 PMUnfortunately, what it sounds like happened is you merged your Bungie profiles. The order this is done in does matter which is what caused the problems for you. When you merge profiles, you have to select one as the primary profile. The primary profile will keep any data tied to it, while the profile merged into it will become orphaned. https://www.bungie.net/en/Help/Article/12130 If you had your new Ps4 profile as the primary profile; any items redeemed on your Xbox profile would be lost as that [url=https://www.bungie.net/en/Help/Article/44390]profile has now become orphaned[/url]
