I'm just glad to see you acknowledge that people don't like your matchmaking and your looking into it. I honestly thought you wer just doing to look at data months later and see that matches are closer and think it's perfect. It's not. Different Skill levels is going to lead to lopsided matches occasionally. That happens. But the way you have done it just makes it not fun for nearly anyone IMO.
You've got my attention and my playtime for the next week or so and much longer if all goes well. Make it count. :)
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That's all it took to bring you back?
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Servers with server side hit detection and ping limit. Then we can talk return.