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9/26/2015 12:21:15 AM
87
Suros shader and emblem denied access
I was able to wear both the shader and emblem but a little update came out and now it got rid of the shader and the emblem says I need the pre-order access when I pre-ordered it already
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4 RepliesHello all, Issues impacting the Suros Arsenal Packs have been resolved. Installation of the Suros Arsenal Pack may be required: https://www.bungie.net/en/Help/Article/13507 To stay up to date with known issues, please see our Destiny: The Taken King Vital Information thread: https://www.bungie.net/en/Forum/Post/153798839/0/0
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12 RepliesHello all, We are actively investigating an issue where some players lose access to their SUROS Arsenal content. While we investigate, please ensure that all Destiny content is installed with the below Help Article. Additionally, you may want to try restoring the licenses on your console. Guide to installing all Destiny: The Taken King content: https://www.bungie.net/en/Help/Article/13507 Guide to restoring licesnes: https://www.bungie.net/en/Help/Article/12181
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Same as everyone else. Can't access my preorder items even though I was wearing them before the latest update. >_<
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This happened to me Thursday 9/24/15 I went so far as uninstalling everything and waiting 6 + hrs for install. ( I know my internet is whack ) . just to see that I'm not allowed to wear these items. How can it be in my inventory bungie!?!?! Stop worrying about who's doing what in the raid and fix this issue bungie .
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Same here. That is the shader I use, but I am not going to reinstall the game to get it back. (That preorder was a troll, hahaha those green weapons were silly bad. I think we thought they weren't going to be complete garbage weapons. Literally 15 minutes of questing will get you better weapons for no glimmer. If you drop preorder people a few purples I think that would make people happy.) But this broken.
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This is blaming blamery! Having the same problem here and a friend of mine uninstalled only to be met by disappointment afterwards. Majority of players didn't even get the suros weopons pack that was supposed to come with it (the actual weapons in the advertised picture for the preorder) and now they take are emblem and shader?? Nice job Bungie.n Can we take our money back? Please fix.
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56 RepliesHello LAXBRO354, You may want to try restoring your licenses and restarting Destiny. For a guide to restoring licenses, please see our help article: https://www.bungie.net/en/Help/Article/12181
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3 RepliesYea I even uninstalled mine and I can't reinstall it now it says bundle only
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Edited by omegacrom1: 10/1/2015 2:44:36 PM
Started a new topic: Suros shader and emblem denial(1 Reply)
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I have this problem to
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Edited by omegacrom1: 9/27/2015 11:54:05 PMI have the same problem.
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1 ReplyFor some reason my Weapons pack and suros arsenal has stopped working this came with my pre-orded TTK. Orded on the. 8/25/2015 I Can not equip any off the gear. I have tried to reinstall but still don't have access to the weapons pack. On xbox one
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Same thing happened to me
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2 RepliesI never even got my suros weapons.
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1 ReplyWell it's now midday Saturday and not only are the Suros Pack emblem and shader unavailable in Destiny, by following the support advice the pack is gone completely from my system and XBox Store shows "bundle only". Great. Bungie sez <[i]crickets[/i]> I got a year off this game - they got $100 off me. Maybe it's time to free up some disk space in anticipation of something new...
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Im having the same problem. Just happened a couple days ago.
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2 RepliesI also now have this same exact problem. I was wearing these just fine, but recently (not sure when it started; just noticed it today) I get error "Requires Preorder Exclusive" when trying to equip Suros Minimalist. I have the Digital Collector's Edition on Xbox One. I also never received my exotic class items for ANY of my characters. What are we supposed to do to fix this?
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I lost mine and tried Redownloading it and it won't pop up
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I pre-ordered but didn't get it at all :(
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6 RepliesJust dropping by to say that I'm having the same issue and I guess I shouldn't have uninstalled it with the intent to reinstall it. Because now I can't redownload it unless I buy a bundle.
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Same here, and then when I uninstalled that part, the content did not show up to the right like the others and now it is gone completely. What should we do?
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Add me to the list ..... fix this please .... chop chop !!
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Same here - "Requires Preorder Exclusive " shows up for the shader and emblem
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Oh. Simple fix actually. Go to amazon.com/ca/uk and find some cheap meat tenderizer. Use that.
