tl;dr But, based on the title, I definitely agree that Google's opinion in the public is much higher than it should be. It's one of those things it's always irked me. People are always willing to pan Apple, including Google, yet for some reason people have this idea that Google is like this user-friendly company. Other companies like Apple and Samsung constantly get blasted by Google for using people's information "incorrectly", but all Google does is steal your information on a regular basis without your permission. It's goddamn, ass backwards. It just goes to show that court of public opinion is the most important thing when it comes to your company's representation.