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8/5/2015 12:32:30 AM
4
Lost a weapon while transfering!
Ok, i went to use the app to transfer my Hezen Vengeance to and it disappeared! Not on any character, not in my vault, nowhere! it was locked too so i know i didnt dismantle it. Please help me! Please!
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7 RepliesEdited by Spawn: 8/5/2015 12:34:26 AMHey, Can you trying doing the following steps: 1. Check Vaults on all of your characters 2. Check the Inventory on all of your characters 3. Close Destiny, re-launch and then check all Vaults & Inventories If those three steps didn't work, I regret to inform you that Bungie does not replace lost or missing items. Apologies. [url=https://www.bungie.net/en/Help/Article/12211][b]Bungie's restoration policy.[/b][/url]
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Did you transfer said item while on a loading screen or changing activities in-game? Because Bungie has repeatedly warned against doing that as the item in question will be lost.
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Hello, can you please do the following for me? 1. Log into all characters and check their inventory and postmaster 2. Check the vault 3. Log out and into Destiny 4. Repeat Step 1 Players have reported that the items are found a couple of hours after transferring; if you experienced this issue and it has been 24 hours after you lost the item, please go back through the provided verification steps again. [b][url=https://www.bungie.net/en/Help/Article/12655]I Lost an Item Through the App Help Sheet[/url][/b]
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It's likely not gone. Try restarting Destiny and check again. If you can't find it wait a bit and check again. After a while items lost this way should reappear. If your item stays lost, it may be gone for good. In this situation Bungie won't restore it for any reason.
