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I'm sorry to hear that, Unfortunately, Bungie cannot restore any [b]lost[/b] or [b]dismantled[/b] items under any circumstances. If an item is lost or dismantled often the item will be permanently missing. [b]Tips on double checking for your lost items[/b]: - check post master - check inventory - check your specific item inventory (weapons, armor etc) - log out of Destiny and log back in and check the above steps - check the above steps on all characters If not resolved, I am sorry. [url=https://www.bungie.net/en/Help/Article/12211]Bungie's Restoration Policy[/url] [url=https://www.bungie.net/7_How-can-I-keep-my-account-safe/en/Help/Article/12718]How to Secure Your Account[/url]
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Hello, Sorry to hear about your characters. Unfortunately Bungie does not restore any lost items or accounts which were lost. In each instance Bungie has investigated, missing characters have been the result of a manual deletion. To help prevent this from happening, I suggest making a passkey for your account so no one can hack into it. [b][url=https://www.bungie.net/en/Help/Article/12718]How to Set Up a Passkey[/url] [/b] [b][url=https://www.bungie.net/en/Help/Article/12211]Bungie's Item Restoration Policy[/url][/b] [b][url=https://www.bungie.net/en/Help/Article/12240]My Destiny Characters Were Deleted Sheet[/url][/b]