I had downloaded the GameStop exclusive Red Sparrow after I had gotten Destiny. Recently, I reset my Xbox One to factory settings due to Kinect issues. After re-installing Destiny, I no longer have access to the Red Sparrow. I have the item in my character's Sparrow slot, but it says "Requires Pre-Order Content" or something like that. In-game, when riding on it, it is just the plain default one. When I go to the Special Order NPC in the Tower, she no longer offers the Sparrow.
I contacted Microsoft Technical Support, and they referred me here, saying that my pre-order bonus would be retrieved for me.
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15 AntwortenTry deleting the content from your Harddrive and redownload ing the preorder DLC.