Sorry for what might be a silly question in advance, but did you bind them on the upgrades page? I haven't had or heard of any problems like this.
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I believe so. I have the grenade and ability selected so it is completely in blue.
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Huh that should be fine then. I can't imagine why it wouldn't be working. Is it during all game modes?
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During all game modes, both in missions and multiplayer. Can't use these, unfortunately.
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Hopefully, someone who can help more takes note of this. I haven't seen any other issues like this so it may require some spamming, direct contact, or bumping. Not sure. Best of luck, mate.